Diego Alvarez
UX Designer · Research & Design Systems
Portland, United States
About
UX Designer with 6 years of experience leading user research and design systems work for consumer and B2B products. Runs usability testing and user interviews before any wireframing, prototypes in Figma, and hands designs to engineering with the specs they actually need. Treats accessibility (a11y) as part of quality and has raised task completion from 58% to 89% on a core onboarding flow.
Experience
- Cascadia Product Studio· Senior UX DesignerPortland, OR (hybrid)2022-10 – Present
- Lead user research for a B2B onboarding flow; usability testing across 40 sessions raised task completion from 58% to 89%.
- Own the design system in Figma with 120 components and tokens, cutting design-to-build time for new screens roughly 30%.
- Facilitate design sprints with product and engineering that turn personas and journey mapping into tested prototypes in a week.
- Run design handoff with annotated specs and a QA checklist, raising the first-pass design QA rate 30%.
- Present research findings to the executive team quarterly; the last round funded a roadmap item for accessibility (a11y) across the product.
- Northgate Interactive· UX DesignerPortland, OR2019-09 – 2022-09
- Designed prototypes in Sketch and Figma for eight client projects, validating directions with A/B testing on live traffic.
- Built the information architecture for a 400-page university website, cutting support tickets about navigation by half.
- Ran user interviews with 25 customers for a mobile banking app and wrote the personas the client still uses.
- Worked in Agile sprints with cross-functional teams as the only designer, shipping every two weeks.
- Rivergate Nonprofit Collective· Junior UX DesignerPortland, OR2018-06 – 2019-08
- Produced wireframing and visual design for a nonprofit donation flow that raised completed donations 21%.
- Ran the first usability testing sessions the organization had done, with 12 participants.
Education
- Portland State University· B.A. Graphic DesignGraphic Design2014-09 – 2018-05
Certifications
- Google UX Design Professional Certificate · Google (2021)
- Certified Usability Analyst (CUA) · Human Factors International (2023)
- Nielsen Norman UX Certification · Nielsen Norman Group (2019)