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Free resume exampleUpdated September 2026

πŸ“ˆ Business Analyst resume example

A business analyst resume example built to pass enterprise applicant tracking systems and read well to a hiring manager. It names the exact analysis techniques, tools, and methodologies employers filter for, and every bullet pairs a technique with a measurable business result.

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This example contains 34 of 61 ATS keywords employers use for Business Analyst roles.

Keywords come from the same dictionary the 22skills ATS checker scores against. Matched terms are shown in green.

Example resume

Fictional example. Name, employers and numbers are invented; the structure and keywords are real.

Daniel Osei

Business Analyst, Financial Services & Insurance

Chicago, United States

About

Business Analyst with 7 years of experience translating stakeholder needs into requirements for financial services and insurance systems. Skilled in Requirements Gathering, Gap Analysis, and Process Mapping, with daily use of SQL, Tableau, and Jira inside Agile teams. Certified ScrumMaster (CSM) known for turning workshop findings into dashboards executives actually use.

Experience

  • Northfield Financial GroupΒ· Senior Business AnalystChicago, IL2022-01 – Present
    • Lead Requirements Gathering sessions and produce Business Requirements Document (BRD) artifacts for a claims platform serving 400,000 policyholders.
    • Run Gap Analysis and Process Mapping workshops with Stakeholder Management across 5 departments to scope a $2M system upgrade.
    • Build dashboards in Power BI and Tableau, running A/B Testing on report layouts that improved executive adoption 40 percent.
    • Write User Stories and track delivery in Jira within an Agile team of 8 engineers.
    • Present findings through Data Visualization and Presentation Skills to senior leadership, driving Change Management adoption across 3 business units.
  • Lakeshore Insurance Co.Β· Business AnalystChicago, IL2019-03 – 2021-12
    • Queried claims data with SQL and built KPI Development dashboards for underwriting leadership.
    • Documented current-state workflows through Business Process Modeling and shared them in SharePoint for cross-team review.
    • Practiced Cross-functional Collaboration and Negotiation to align IT and operations on a new intake process, cutting cycle time 25 percent.
  • Prairie Analytics GroupΒ· Junior Business AnalystChicago, IL2017-07 – 2019-02
    • Supported senior analysts with Data Analysis and Dashboard Development for retail client reports.
    • Applied Critical Thinking and Attention to Detail while validating data in Microsoft Excel for weekly deliverables.

Education

  • DePaul UniversityΒ· B.S. Business AdministrationInformation Systems2013-08 – 2017-05

    Coursework in systems analysis, database design, and statistics.

Projects

  • Vendor Onboarding AutomationΒ· Business Analyst lead

    Redesigned the vendor onboarding process using Process Mapping and Kanban tracking, reducing onboarding time from 3 weeks to 6 days for a 20-person procurement team.

Certifications

  • Certified ScrumMaster (CSM) Β· Scrum Alliance (2020)

Why this example passes the ATS

  • Skills are grouped into analysis, tools, methodology, and reporting, matching how ATS filters scan for both the process and the software behind it, with exact terms like SQL and Tableau.
  • Bullets name a technique and a scale, such as running Gap Analysis workshops across 5 departments to scope a $2M upgrade, which shows business impact, not just activity.
  • The Certified ScrumMaster (CSM) credential is listed with the full name and abbreviation, matching both forms a recruiter search might use.
  • The project section adds a second, self-contained example of process improvement, useful for candidates whose day job does not showcase end-to-end ownership.
  • Methodology is named explicitly, Agile in this case, next to the deliverable it produced, which recruiters use to judge fit for a specific team's way of working.

Business Analyst ATS keywords in this example

Grouped the way the checker groups them. Green terms appear in the example above; grey ones are in the dictionary but not used here.

Analysis & Requirements

7/13
  • Requirements Gathering
  • Business Process Modeling
  • Gap Analysis
  • Stakeholder Analysis
  • User Stories
  • Process Mapping
  • Business Requirements Document (BRD)
  • SWOT Analysis
  • Use Case Development
  • Root Cause Analysis
  • Cost-Benefit Analysis
  • Feasibility Studies
  • Data-Driven Decision Making

Tools & Software

7/12
  • SQL
  • Microsoft Excel
  • Tableau
  • Power BI
  • Jira
  • Confluence
  • SharePoint
  • Microsoft Visio
  • Balsamiq
  • Salesforce
  • SAP
  • Looker

Methodologies

5/9
  • Agile
  • Scrum
  • Waterfall
  • Kanban
  • Change Management
  • Six Sigma
  • Lean Methodology
  • SDLC (Software Development Life Cycle)
  • Design Thinking

Data & Reporting

5/9
  • Data Analysis
  • KPI Development
  • Dashboard Development
  • A/B Testing
  • Data Visualization
  • Financial Modeling
  • Predictive Analytics
  • Trend Analysis
  • Reporting Automation

Certifications

1/8
  • Certified ScrumMaster (CSM)
  • CBAP (Certified Business Analysis Professional)
  • PMI-PBA (Professional in Business Analysis)
  • Six Sigma Green Belt
  • Agile Certified Practitioner (PMI-ACP)
  • Tableau Desktop Specialist
  • Microsoft Certified: Power BI Data Analyst
  • ECBA (Entry Certificate in Business Analysis)

Soft Skills

9/10
  • Stakeholder Management
  • Communication Skills
  • Critical Thinking
  • Problem Solving
  • Presentation Skills
  • Cross-functional Collaboration
  • Negotiation
  • Attention to Detail
  • Analytical Thinking
  • Time Management

How to adapt this example to your own experience

  1. 1Swap in the tools your target company actually uses, such as Power BI, Salesforce, or SAP, instead of Tableau and Jira.
  2. 2Name the methodology you worked within, whether Agile, Waterfall, or Six Sigma, since teams often screen for a specific way of working.
  3. 3Quantify business impact wherever possible: cycle time reduced, adoption increased, or cost avoided.
  4. 4Keep the current role longest with four to five bullets, and compress a junior or entry-level analyst role to two.
  5. 5If you hold a certification like CBAP or PMI-PBA, list the full name with its abbreviation, matching the format used for other credentials on this resume.

Questions about the Business Analyst resume

How long should a business analyst resume be?

One page for up to about seven years of experience, two pages for senior or lead analysts with a longer project history. Recruiters scan for tools, methodology, and impact first, so keep those on page one.

Do I need a certification like CBAP or CSM to get hired?

No, but it strengthens a resume, especially early in a career or when moving between industries. Listing hands-on project results alongside any certification you hold gives a fuller picture than the certification alone.

Should I include a project section if I already have work experience?

Yes, when the project shows a skill your job history does not, such as leading an initiative end to end or using a tool your current role does not require. Keep it short and results-focused.

How technical should a business analyst resume be?

Include the specific tools you use, such as SQL or Power BI, but keep the framing on business outcomes rather than code or system architecture, which is closer to a data or software engineering resume.

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