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Free resume exampleUpdated September 2026

⚙️ Operations Manager resume example

An operations manager resume example built to pass applicant tracking systems and read well to a VP of Operations. It uses standard section headings, a single column, and the exact process improvement, ERP, and supply chain keywords employers put in operations job posts. Every bullet pairs an operational area with a system or methodology and a measurable result.

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This example contains 45 of 80 ATS keywords employers use for Operations Manager roles.

Keywords come from the same dictionary the 22skills ATS checker scores against. Matched terms are shown in green.

Example resume

Fictional example. Name, employers and numbers are invented; the structure and keywords are real.

Carlos Medina

Operations Manager · Distribution & Manufacturing

Pittsburgh, United States

About

Operations Manager with 10 years of experience in distribution and manufacturing, currently running a 180,000 sq ft distribution center with $40M in annual throughput. Six Sigma Black Belt who led Lean Manufacturing projects that improved OEE (Overall Equipment Effectiveness) from 68% to 82%, and rebuilt S&OP planning to raise OTIF (On-Time In-Full) from 91% to 97%. Owns P&L for the site and manages 85 warehouse associates across 3 shifts.

Experience

  • Steelbridge Distribution Co.· Operations ManagerPittsburgh, PA2021-04 – Present
    • Own the P&L for a 180,000 sq ft distribution center with $40M in annual throughput, delivering 9% cost reduction year over year.
    • Lead Lean Manufacturing and Six Sigma projects that improved OEE (Overall Equipment Effectiveness) from 68% to 82% across 3 production lines.
    • Run inventory management and demand forecasting in SAP S/4HANA and chair the monthly S&OP meeting, improving OTIF (On-Time In-Full) from 91% to 97%.
    • Manage vendor management and supplier negotiations for $12M in annual procurement spend, saving 6% on the top 10 contracts.
    • Oversee warehouse operations for 3 shifts and 85 associates, cutting average cycle time 18%.
  • Northgate Industrial Supply· Senior Operations SupervisorPittsburgh, PA2018-01 – 2021-03
    • Ran daily Kaizen events and 5S audits on the production floor, cutting the defect rate from 3.2% to 1.1%.
    • Implemented DMAIC projects and Total Quality Management (TQM) practices, raising Yield 6% on the primary assembly line over 12 months.
    • Managed logistics and distribution for 6 regional warehouses, including same-day last-mile delivery.
    • Tracked SKU Management and Safety Stock levels in Oracle ERP, cutting stockouts 25% while reducing overall inventory carrying cost.
  • Ferrow Logistics Group· Operations AnalystPittsburgh, PA2015-07 – 2017-12
    • Analyzed Throughput and Productivity Metrics across 4 distribution centers, building weekly dashboards for the VP of Operations.
    • Supported the ERP implementation migrating from JD Edwards to NetSuite and documented the MRP workflows for the transition.
    • Tracked customer satisfaction (CSAT) for fulfillment and SLA compliance across 3 third-party carriers.

Education

  • Pennsylvania State University· B.S. in Supply Chain ManagementSupply Chain Management2011-08 – 2015-05

    Coursework: operations research, logistics, procurement. Member of the APICS student chapter.

Certifications

  • Six Sigma Black Belt · American Society for Quality (ASQ) (2021)
  • PMP (Project Management Professional) · Project Management Institute (2023)

Why this example passes the ATS

  • The headline and summary name the site scope, the Six Sigma belt level, and the P&L size in the first three lines, which is where recruiters and keyword filters look first.
  • Skills are grouped by category (process improvement, ERP, supply chain, P&L, KPIs) with the exact spelling employers use, such as "OTIF (On-Time In-Full)" and "WMS (Warehouse Management System)".
  • Each bullet follows methodology or system + action + number: "improving OEE (Overall Equipment Effectiveness) from 68% to 82%". The ATS finds the keyword and the human finds the impact.
  • The Six Sigma belt level appears by name, since "Six Sigma Black Belt" is a much higher-signal ATS keyword than a generic "process improvement experience" line.
  • P&L scope, headcount, and site size appear in the first bullet of the current role, which is exactly what an operations VP checks first for seniority.

Operations Manager ATS keywords in this example

Grouped the way the checker groups them. Green terms appear in the example above; grey ones are in the dictionary but not used here.

Process Improvement & Methodologies

8/15
  • Lean Manufacturing
  • Six Sigma
  • Kaizen
  • Root Cause Analysis
  • 5S
  • Continuous Improvement (CI)
  • Total Quality Management (TQM)
  • DMAIC
  • Lean Six Sigma
  • Value Stream Mapping
  • 5 Whys
  • 8D Problem Solving
  • PDCA (Plan-Do-Check-Act)
  • Theory of Constraints
  • Just-In-Time (JIT)

ERP & Operations Systems

8/15
  • SAP
  • SAP S/4HANA
  • Oracle ERP
  • NetSuite
  • JD Edwards
  • APICS
  • WMS (Warehouse Management System)
  • ERP Implementation
  • Microsoft Dynamics
  • Salesforce
  • Workday
  • Epicor
  • Infor
  • TMS (Transportation Management System)
  • MRP (Material Requirements Planning)

Supply Chain & Logistics

13/15
  • Supply Chain Management
  • Inventory Management
  • Demand Forecasting
  • Procurement
  • Vendor Management
  • Supplier Negotiations
  • Logistics
  • Distribution
  • Last-Mile Delivery
  • Warehouse Operations
  • Fulfillment
  • Safety Stock
  • SKU Management
  • S&OP (Sales & Operations Planning)
  • Inbound / Outbound Logistics

P&L & Financial Management

4/12
  • P&L Ownership
  • Budget Management
  • Cost Reduction
  • Capital Expenditure (CapEx)
  • EBITDA Improvement
  • Operating Expense (OpEx)
  • Financial Forecasting
  • Cost-Benefit Analysis
  • Labor Cost Management
  • Unit Economics
  • Gross Margin Improvement
  • Working Capital Optimization

KPIs & Performance Management

10/13
  • OEE (Overall Equipment Effectiveness)
  • OTIF (On-Time In-Full)
  • Cycle Time
  • Throughput
  • Yield
  • Defect Rate
  • Customer Satisfaction (CSAT)
  • SLA Compliance
  • Productivity Metrics
  • Capacity Planning
  • Net Promoter Score (NPS)
  • Headcount Management
  • Workforce Scheduling

Certifications

2/10
  • Six Sigma Black Belt
  • PMP (Project Management Professional)
  • Six Sigma Green Belt
  • Six Sigma Master Black Belt
  • Lean Certified
  • APICS CPIM
  • APICS CSCP
  • Certified in Logistics Transport & Distribution (CLTD)
  • ISO 9001 Lead Auditor
  • OSHA 30-Hour

How to adapt this example to your own experience

  1. 1Replace the ERP system, site size, and P&L figures with your own, keeping the same grouped skills layout. Aim for 15 to 22 skills, not 40.
  2. 2Keep the most recent role longest, with 4-5 bullets, and shorten earlier roles to 3-4 bullets.
  3. 3State your P&L or budget scope in the first bullet: site size, revenue, or headcount managed.
  4. 4Name the specific ERP and WMS platforms you have used (SAP S/4HANA, Oracle ERP, NetSuite), since generic "ERP experience" rarely matches ATS filters for a specific product.
  5. 5Include your Six Sigma or Lean belt level by name if you have one; it is one of the highest-frequency keywords in manufacturing and distribution ATS filters.

Questions about the Operations Manager resume

What keywords should an operations manager resume include for ATS?

Name your ERP system (SAP, Oracle, NetSuite), your process improvement methodology and belt level (Lean Six Sigma, Six Sigma Black Belt), and your operational KPIs (OEE, OTIF, cycle time). These are the terms manufacturing and logistics ATS platforms filter on most often.

How do I show P&L ownership on an operations manager resume?

State the size of the budget or revenue you are accountable for, along with the cost reduction or margin improvement you delivered. "Own P&L for a $40M distribution center, hitting 9% cost reduction" is more specific and more ATS-friendly than "managed operations budget".

Do I need a Six Sigma certification to pass an operations manager ATS screen?

Not always, but many manufacturing and logistics postings filter for it. If you hold a belt, state the level exactly (Green, Black, or Master Black Belt); if you have applied the methodology without formal certification, name the tools you used (DMAIC, root cause analysis) instead.

Is this resume format safe for ATS platforms like Workday and iCIMS?

Yes. It is a single column with standard headings (Experience, Education, Skills, Certifications), plain text bullets, and consistent dates, which is what parsers in Workday, iCIMS, and Taleo read reliably. Export it as a text-based PDF or DOCX, never as an image.

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